Post-Market Services
Healthcare systems globally need evidence on which to base their clinical, management, and policy decisions. Given the pressures placed on healthcare systems there is an increasing need to translate interventions of proven efficacy in research settings into routine clinical care. Ultimately, this can have important consequences on real world use, safety of medication and adherence.
Many initiatives aimed at collating such evidence fail to engage sufficiently with patients. This negates their real-world experience. The result: unnecessary attrition and inaccurate reporting. Without listening to patients it is difficult to assume an understanding of their experience. One Research uncovers the narratives that lie behind the behind the patient data, providing researchers with unparalleled and unique perspectives.
“Dialogue lies at the heart of patient-centricity: reduced attrition rates are the consequence of a willingness to talk to research participants.”
One Research engages seamlessly with HCPs and patients locally or across national boundaries to support outcome studies.
Post-market studies are particularly vulnerable to attrition because of the scale and duration of the research. Patient motivation is a key component, especially if the treatments are available elsewhere. To support patients in the study, One Research communicates directly with them to identify problems; similarly, we can contact research clinicians, across national boundaries if required, to identify initiatives which are working well to retain patients. This information can be fed back to sponsors or CROs so that corrective action can be taken quickly and effectively.
Critical to One Research’s capability is our multi-lingual capacity and our focus on direct dialogue. Talking to researchers and patients in their native language is the best way to understand the challenges facing them during a long study. The dialogue itself forms an essential part of maintaining the relationship with participants, reminding them that they are valued, giving them feedback to maintain a sense of involvement. Dialogue lies at the heart of patient-centricity: reduced attrition rates are the consequence of a willingness to talk to research participants.
“Our ability to cross national borders, employing native speakers, means far-reaching programmes are easily managed.”
Specialising in direct dialogue with patients, One Research is the ideal partner to deliver real-world data for your PRO studies.
Patient engagement needn’t end with recruitment. One Research specialises in building cohorts of patients to sustain portfolios of clinical trials. These pools of volunteers are regularly spoken to as part of the relationship management process, and to keep information up-to-date. Cohorts are prime-resources for conducting PRO studies, and direct dialogue is the most productive way to engage participants.
Equally, One Research can conduct PROs using data sources of your choice – perhaps a pool of patients already integral to your clinical research. Our ability to cross national borders, employing native speakers, means far-reaching programmes are easily managed. Working from a central location, consistent communication of the highest standard can bring vital new insights to support your research.