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About Us 2017-08-22T09:04:26+00:00

About Us

Based at the Sussex Innovation Centre within the South Downs National Park, One Research was founded in response to the ever-increasing challenge of recruiting sufficient numbers of volunteers for clinical trials.

Approximately 80% of clinical trials fail to recruit the patients they need on time. Although the concept of patient-centricity has gained currency, and much discussion has been had about how to make the clinical-development process more patient centred, global practices are yet to solve the problem.

As specialists in communication, we believe the solution lies in placing greater emphasis on dialogue with patients. We understand the positive impact that a cogent and logical communications strategy can have. But we also recognise that although patient interests must be a priority, the needs of sponsors, contract research organisations (CROs) and researchers are equally important.

One Research’s strategy achieves change at a fundamental level by reducing workloads for clinicians and presenting them with new resources. By helping the clinical-research profession to engage effectively with patients, One Research seeks to benefit the entire healthcare community by encouraging new medicines to market faster.

Being part of the University of Sussex and specifically the Innovation Centre has given us a unique perspective on academic and commercial research. Our work brings people with a common goal together: building relationships is key to maintaining patients’ commitment to research. The collaborative environment has fostered this and informed our work from the beginning. A pilot programme in 2009 surpassed all expectations. A roll-out was scheduled across the UK for 2010, which has been successfully recruiting patients ever since.

Many recruitment programmes are established through clinic or hospital databases to identify patients who may fit a trial protocol. The driver for this is the evaluation of data. Only when the data “fit” has been established are patients approached. But contacting patients “cold” inhibits relationship building. Data, regardless of its origin, is not the only measure of likely recruitment rates. It gives no indication of a patient’s interest. Our priority was to develop a method that put the relationship first. This for us is a defining principle of patient-centricity.

A key consideration in turning principle to practice was raising awareness of research opportunities in the broader patient population outside traditional clinical environments. This prompts patients to opt in, initiates dialogue, builds trust and prepares volunteers for participation. The process is simplified for all stakeholders. Ultimately, research teams are provided with motivated and eligible participants. Sponsors can start their trials on time and on target. To date, we have successfully supported over 50 protocols.

Resources

Catalysing Innovation

14 September 2015|0 Comments

Sussex Innovation Centre-based One Research was founded in 2010 in response to the problem of recruiting and retaining volunteer patients in sufficient numbers for clinical-research studies. Co-founder and first-time entrepreneur, Alistair Crombie, highlights some of [...]

Patient empowerment key to trial recruitment, report finds

19 November 2014|0 Comments

Clinical trials are expensive to run and notoriously time-consuming, but many of these costs and delays are down to inefficiencies associated with recruiting and retaining patients, outlines a new white paper commissioned by One [...]

Innovators Supporting Science

1 November 2014|0 Comments

Clinical trials can be a trial themselves when researchers are left to find the right candidates. One Research aims to tackle the problem by focusing on communications. To an outsider, it seems strange that [...]